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Student Recruitment

I would like to know the status of my application.

Please be informed that the application review process may take some time. If you are selected, you will be notified accordingly.
However, if you do not receive any updates from us within four months of your application submission, kindly assume that your application did not meet our entry requirements.

We appreciate your patience and understanding.

If I don’t have an English proficiency test (IELTS, TOEFL, or MUET), can I still apply?

Yes, you may still apply. An English proficiency qualification is considered during the scholarship evaluation but is not mandatory at the initial stage. You may proceed with your application before the deadline and submit other required documents.

If you do not have a certificate from any of the accepted Englsih proficency tests by the time of enrollment, you will be placed in the AIU Language Centre to undergo an intentsive English course before starting your degree programme.

How do I apply to Albukhary International University (AIU)?

To apply, visit http://apply.aiu.edu.my and complete the online application form. For assistance, you may contact apply@aiu.edu.my or scholarship@aiu.edu.my.AIU offers scholarships that cover tuition fees, accommodation, and meal allowances for eligible candidates.

Applicants must meet the following criteria:
• Age between 18–22 years old
• Single marital status
• Household income below USD300 (international) or RM2,400–RM5,300 (Malaysian)
• CGPA of 2.80 and above

Required documents include academic transcripts, passport/MyKAD, parents’ ID, income verification, utility bills, and family home photos. Personal statements must be written in English (150–200 words per question).
For full details, visit https://aiu.edu.my/scholarship/.

How can I make changes to my submitted application (e.g. contact number, programme option, technical issue)?

Kindly be informed that for any requests related to modifications of submitted applications, we recommend that you contact our ICT Department directly for further assistance.You may reach them at: ict.apps@aiu.edu.my. They will guide you on whether changes can still be made and how to proceed if so.

How can I follow up on my scholarship application status?

(If the status is incomplete/ waiting in KIV pool)

We would like to inform you that your application is currently incomplete. Our records show that the required supporting documents have not been uploaded and/or the declaration form has not been properly completed. Therefore, we are unable to proceed with the evaluation of your application at this time.

Please note that we have received a high volume of applications, especially with the closing date set for 31st July 2025. All submissions are carefully reviewed, and only complete applications will be considered.
If you do not receive any communication from us within four months of the application closing date, you may assume that your application was not successful.

I would like to know the status of my application.

(If the status is rejected)

We regret to inform you that your application has not been successful. We truly appreciate the time and effort you took to apply to Albukhary International University.

We wish you the very best in your future endeavours and thank you once again for your interest in joining our university.

My application status shows “Rejected.” What does this mean?

This means your application was not successful after the evaluation process. All applications are carefully reviewed based on academic qualifications and scholarship eligibility. We truly appreciate the time and effort you took to apply and wish you the best in your future endeavours.

What does the Albukhary Foundation Scholarship cover?

The scholarship covers tuition fees, accommodation, and meal allowances. However, it does not cover flight tickets, EMGS, personal bond, visa processing, and other ancillary fees.

What programmes are offered at Albukhary International University?

AIU offers various Foundation, Diploma, and Undergraduate programmes under the School of Business and Social Sciences (SBSS), School of Computing and Informatics (SCI), and School of Education and Human Sciences (SEHS). Detailed information on all programmes can be found on our official website at https://aiu.edu.my/academic-programme.

I cannot provide some of the required documents. What should I do?

All required documents must be submitted for your application to be processed. Incomplete applications will not be considered for further evaluation. Please ensure that you upload all mandatory documents listed in the application checklist before the closing date.

I have already attended the scholarship interview. What is the status of my application?

(If the status is waiting for scholarship process)

Your application is currently under the “Waiting for Scholarship Process” stage.
The Scholarship Unit is in the process of reviewing and finalising the selection of candidates.
You will be notified once the evaluation process has been completed.

For any further inquiries, you may contact the Scholarship Unit directly at scholarship@aiu.edu.my

Can I edit my application after submission?

Once submitted, the application cannot be edited directly. However, if you need to update specific information (such as contact details or uploaded documents), please email ict.apps@aiu.edu.my for assistance.

How will I know if I am shortlisted for the scholarship interview?

Shortlisted applicants will be notified via email. Please ensure that you regularly check your inbox (including spam/junk folders) and respond within the given timeframe.

What should I do after receiving the offer letter?

Once you receive your offer letter, follow the instructions stated in the email regarding acceptance confirmation, document verification, and preparation for arrival.

I missed my scholarship interview because I had no internet connection and couldn’t inform the Scholarship Unit. What should I do?

If you missed your scheduled interview, you may email scholarship@aiu.edu.my immediately to explain your situation. Rescheduling requests will be considered on a case-by-case basis and are subject to availability.

I made a mistake in my uploaded document. Can I reupload or replace it?

Yes, you may reupload or replace your documents as long as you have not submitted your application. Once the application is submitted, any changes can only be made by contacting ict.apps@aiu.edu.my for assistance.

Do I need to submit certified true copies of my academic documents?

Yes, applicants are required to upload clear and certified true copies of academic certificates and transcripts. Unclear or uncertified documents may delay the evaluation process.

Are applicants from all academic backgrounds eligible to apply for any programme?

Applicants are encouraged to apply for programmes relevant to their previous field of study. Entry into certain programmes may require specific academic backgrounds or subjects. Please refer to each programme’s entry requirements on the AIU website.

My transcript is not in English. What should I do?

All academic documents must be submitted in their original language together with an official English translation issued by your institution or a certified translator. Both versions are required for verification and evaluation purposes.

How do you assess international qualifications?

Your qualification must meet the minimum entry requirements recognised by the Malaysian Qualifications Agency (MQA) and Albukhary International University. The evaluation will be based on the academic level and equivalency of your qualification.

For better understanding, you may refer to the MQA Accredited Programmes list at https://www2.mqa.gov.my/mqr/

How does AIU evaluate academic results from different grading systems?

Our selection team will review and convert all submitted results into an equivalent GPA based on the Malaysian grading scale to ensure fair assessment. Applicants are encouraged to upload detailed transcripts showing grading scales or explanatory notes from their institutions to support accurate evaluation.

Scholarship

Request for any unrelated courses

For your information, Albukhary International University does not offer any courses in these fields:
Dentistry, Medicine, Medical, Pharmacy, Engineering, Science, Law

Scholarship for master and PhD

Currently, we regret to inform you that scholarships for Master’s and PhD programs are not available. For the latest updates on our programmes, please visit our website at http://www.aiu.edu.my/. If you wish to apply, you may do so via https://aiu.edu.my/postgraduates//.

Age requirement
Eligibility for the scholarship is limited to applicants aged between 18 and 22 years old.
Can me and my siblings study at AIU?

No, AIU will only sponsor one student per family. Siblings are not eligible for sponsorship, even if they are applying for different intakes.

IELTS requirement / inquiry for English programmes

The English Language Programme is solely designated for students who have been accepted to study at Albukhary International University (AIU) but do not possess a recognised English proficiency qualification such as IELTS or TOEFL. These students are required to enrol in the English Language Programme and sit for the IELTS examination at AIU prior to commencing their undergraduate degree programme.

Programme fees (not covered by scholarship)

Please be informed that the scholarship does not cover the following expenses:
– Flight ticket from your home country to Malaysia
– EMGS/Visa application fees (RM 3,500)
– Security Deposit (refundable) – RM 1,200
– Ancillary Fees – RM 750
Kindly note that we do not provide advance payments for these costs

I am currently studying in another university and want to study at AIU

No, you are not eligible to apply to Albukhary International University (AIU) if you are currently an active student at another university. Priority will be given to applicants who have not yet had the opportunity to pursue their undergraduate studies.

What is the scholarship interview? Is it compulsory for every applicant?

The scholarship application process comprises two stages: academic verification and a scholarship interview. Only applicants who successfully pass the academic verification stage will be invited for an interview.This process is mandatory for all scholarship applicants.

What is the purpose of this interview? How will applicants be evaluated?

This interview aims to conduct a background assessment of the applicants. They will be evaluated based on four main criteria: socioeconomic status, communication skills, personality and attitude, and defence of their personal statement.

What happens if I fail the interview session? Can I appeal if I fail?

An official notification will be sent via email to applicants who are not successful in their scholarship application. Please note that there is no appeal process available. Any subsequent applications for the same or future intakes will not be considered, as each applicant is granted only one opportunity to participate in the scholarship interview process.

Scholarship processing and result timeline

Only complete applications will be processed for the interview session. The final results are expected to be released via email within approximately 3 to 4 months.

Can I study in AIU without scholarship?

No. Only successful scholarship applicants are offered placement to study at AIU. All students at AIU are scholarship recipients, either under a full or partial scholarship. There is no fee-paying scheme available at the moment.

How can I contact the Scholarship Unit?

You can contact us via email at: scholarship@aiu.edu.my (04-7747331)

Admission

Admission/Enrolment Matters

How can I contact the Admissions and Record Unit?

You can reach us via:
Email – admission@aiu.edu.my
Phone – 04-774 7322

Please refrain from contacting other Unit/Department for admission inquiries to avoid any oversights or miscommunications.

Can I change my programme after I received my offer letter?

No, you can’t.
The programmme’s offer is final, and the University will not entertain any request for a change of programme.
If you still intend to change your programme, you will need to re-apply for admission in the upcoming intake for the programme of your choice, and that new application is subject to approval from the University. The new application will require you to leave Malaysia and return only after the new e-VAL is approved.

Can I defer/postpone my Admission to the next intake?

No, you can’t.
Deferment of programme registration is not allowed. If you still intend to defer your registration, you will need to apply again for admission at the upcoming intake for the programme of your choice. In such an event, the fees paid to EMGS for the Student Pass application will not be refunded to you. You are required to pay the EMGS fees again if you are accepted for the subsequent intake.

Why was I issued a conditional offer instead of a direct degree offer?

If your application/academic qualifications do not fully meet the university’s required level of English language proficiency (e.g., IELTS, TOEFL, etc.), the offer may be conditional on you meeting these language requirements, by achieving a required score/band.

Can I get refund once I paid to EMGS, if I wish for a withdrawal?

If you accept our admission offer and you have made the payment for the required fees, you have the right to cancel your admission within 7 days of the payment date. You must notify the Admission of your decision in writing via e-mail at admission@aiu.edu.my. A refund of the fees will be processed and paid to you within 30 days from the receipt date of your cancellation of admission letter. The amount will be less than the actual transfer due to bank transfer fees, currency exhanges, etc.

No refund will be made after submission of your visa application to Education Malaysia Global Services (EMGS).

What should I do to confirm my acceptance?

Confirmation of acceptance of the admission offer can be completed by submitting the documents outlined in our intial offering email.

Please refrain from sending us scholarship acceptance letters or irrelevant documents. Such actions may lead to oversights and issues during document retrievals.

How much should I pay? How can I make the payment? Where should I obtain the payment details?

Payment of the visa fee (MYR 3,500.00) is required prior to the visa application. Other fees, such as the Ancillary Fee (MYR 750.00) and Security Deposit (MYR 1,200.00), can be paid on admission registration day.
Your payment invoice, along with the Scholarship Offer Letter, will be emailed to you by our Scholarship Unit.

Payment details and our bank information will be included in the invoice.

Will the fee remain the same throughout my studies?

The University reserves the right to review and implement the new fee structure without prior notice to the applicants or students.

If I successfully obtained suffient IELTS/TOEFL iBT band/score, how should I submit the results? Will I be able to be reissued with new Offer Letter?

If the required score/band is obtained, you must email the Admission Office with your results. We will then forward the result to our Academic Selection Committee for endorsement and approval to convert your Conditional Offer to an Offer Letter:

•If you obtain the result before your visa application, the Admission will reissue a new Offer Letter, and you will be enrolled directly in the undergraduate programme upon arrival.
•If you obtain the result after your visa application, no reissuance of the Offer Letter. However, your conversion will be noted, and you will be enrolled directly in the undergraduate programme upon registration.

How can I check my visa status?

To address your inquiries regarding visa applications or arrival status, please contact our International Student Unit at isu@aiu.edu.my. They will be the best resource to assist you.

How to submit acceptable acceptance documents to Admission Unit?

All documents submission must via email to admission@aiu.edu.my.
Guidelines for acceptable document formats and types will be provided in our initial offering email. We will not proceed with the next steps if your documents are deemed unacceptable, until we receive the corrected documents.

Is health examination report required before arrival?

Yes, it is required, and you must complete every section of the health examination report prior to your arrival at the University. Both local and International students will be provided with the same set of health examination report to ensure transparency in reporting your medical conditions.

For international students, your visa application will only be submitted once your health examination report and EMGS Health Declaration form have been completed.

Can the deadline for acceptance be extended

We may allow extensions for special circumstances (e.g., waiting for final/official exam results, passport renewal, etc.), but generally, acceptance deadlines are strict, and extensions are not permitted. If an extension is necessary, you must email the Admissions office to request one.

Please note, no extensions will be granted due to oversight on the part of the student. All required documents should be prepared during the application stage. Therefore, reasons such as a missing passport or lost academic documents will not be accepted.

When should I liase with Admission Unit?

You are required to liaise with the Admission Unit only for the following:

• After receiving your Offer Letter
• If you have issues with document submission for acceptance
• If you need to request an extension for documents/payment
• If you have questions about Fees or Payment
• If you wishes to withdraw and refund your fees
• If you have questions about your admission registration

Why are my calls unanswered when I called the Admission's landlline?

We are receiving high volume of calls daily, particularly during peak times such as offering and registration periods. There may also be times when we are unavailable due to meetings or other commitments. Please ensure you are calling during our working hours and on working days. If you are calling outside of office hours or during breaks, the office may be closed.

What you can do:
• Try Email: If you’re unable to get through via phone, email may be a quicker and more reliable way to contact us, especially considering the time difference between Malaysia and your country.
• Call Back Later: Try calling again during different hours when it might be less busy.

Admission Registration

When is my registration going to happen?

Admission registration will only be conducted once new students have arrived on campus and successfully passed their pre-arrival medical screening. The date and time of registration will be communicated via telegram group for new students for each intake.

What if I failed my pre-arrival medical screening?

In the event that you should be diagnosed with any condition that deems unsuitable for studies, you will bear the cost of leaving Malaysia and will adhere to the immigration requirements on the visit pass and exit before the pass expiration, or any deadline given to you whichever is earlier.

What will I need to bring for my admission registration? Which department will be involved?

The documents required during the registration will be communicated via telegram group for new students that will be created for each intake. The departments involved during the Admission registration are:

• Admission and Record Unit, ARU
• Scholaship Unit, SU
• Finance Deparment, FIN
• Centre for Student Affairs and Alumni, CSAA
• Library, COR
• Centre for Graduate Studies, CGS (for postgraduate)

How do I update my personal information (name, address, IC number, etc )?

Any update on personal details in all the University’s systems; it needs to be communicated to the Admission and Record Unit.
For passport number update, you are required to liaise with the International Student and Support Unit.

What should I do if I lose my student ID?

You need to report the loss at the Centre for Student Affairs and Alumni (CSAA), complete the Missing ID Form, and pay a fee of RM100 to the Finance Department. Afterwards, submit the payment receipt to the ICT Department for a new ID card issuance.

When can I get my student email, WiFi logins details and passwords, etc?

Upon Admission registration, our ICT Deparment will email all details regarding student emails, passwords, logins to your personal email. Please ensure constant checking on your personal email to ensure no oversight.

When will I get my student ID card?

You will get your student ID card once you completed the Admission registration.

When can I register for my programme's courses?

You will be informed by your respective school once the Admission has provided the list of newly registered students to the Schools. The school will notify you via email, or you may be required to visit their office in person.

Can I withdraw after completing my admission registration?

You are required to consult with your programme’s coordinator or school if you wish to withdraw. If they approve your withdrawal, the school will forward the matter to the Senate for final approval. Only upon Senate approval will you be considered officially withdrawn and allowed to leave the campus.

For International students, if you decide to withdraw from the University, an additional step is required; you are required to check with the International Students Unit on the immigration process before leaving the country. Please take note that if you leave the country without fulfilling the required immigration procedure, the University is required to report to the Immigration Department which may result in you being blacklisted from entering Malaysia for at least a 5-year duration.

Student Status - Admission Verification for Enrolled Students

What type of verification can I get from the Admission Unit?

The verification will be done by the Admission Unit are only for:
1. Bank Verifications
2. Embassy/Partners/NGOs Verifications
3. Logistic Verifications i.e Rapid KL, trains, bus, and etc.
4. Financial Assistance Verifications i.e for KWSP, Perkeso, Malaysian Zakat Bodies, and etc.

How can I request for Admission's verification letter?

Please provide the following details to the Admissions and Records Unit via <admission@aiu.edu.my>:

1. Name:
2. Student ID:
3. Name of Programme:
4. Passport/IC No:
5. Date of Birth:
6. Photo of passport data page and student visa (must be valid at least 6 months and above): for International student
7. Recipient’s name and address (to specific recipient):

How long is the process of getting my verification letter?

It will take minimum 3 to 5 working days.

How long can my verification letter last/stay valid?

All admission verifications will be valid for three (3) months from the date of issuance. Admission will not entertain repeated requests on basis of lost letters, late submission of letters to recipients, invalid visas, or visas with less than three months’ validity.

Student Clearance - For Enrolled Students

Why do I need to do clearance?

Clearance is essentially a way for the University to confirm that the student has no loose ends before leaving, ensuring they can smoothly transition out of the institution and fulfilling the required Univeristy and immigration procedures. For international students, proper and complete clearance ensures that you will not be blacklisted from entering Malaysia in future.

Student need to do clearance if they fall under the following category:

• Withdrawal
• Termination
• Completion of Studies/Graduated

Which department(s) should I liaise with for the clearance?

Student may obtain the clearance form from your respective school or download the form thorugh our website:
Student Clearance Form

The departments involved in the student clearance process are listed below, and students are required to complete the clearance in the sequence indicated on the form:

• Part A – Filled by Student
• Part B – School
• Part C – Library
• Part D – Scholarship Unit
• Part E – International Student and Support Unit
• Part F – Centre for Student Affairs and Alumni, CSAA
• Part G – Finance Deparment, FIN
• Part H – Academic Management Deparment
• Part I – Admission and Records Unit

Student Affairs

Where do I go first when I arrive?

If you arrive during office hours:
Please proceed directly to the CSAA Office for hostel registration and room key collection.

If you arrive outside office hours:
Please wait at the Student Centre, where student facilitators will assist you.
Room key collection will only be processed on the next working day at the CSAA Office.

How will I know which hostel/block I will stay in?

CSAA will inform and assign your hostel/block during the check-in process. Key collection, along with mattress and pillow distribution, will also be provided during check-in.

What documents should I bring during check-in?

Please bring your Offer Letter and Passport/IC for verification during check-in.

What items are provided in the room?

Each room is equipped with the following items:

  • Bed frame
  • Mattress
  • Wardrobe
  • Study table
  • Study chair
  • Book rack
Are parents allowed during move-in?

Parents or guardians are allowed to enter the campus only on the first day of registration.On other days, they are only allowed to drop students at the main gate. Entry into the hostel area is strictly not permitted.

What are the operating hours of CSAA check-in?

Check-in services are available only during the operating hours below:

DayOperating Hours
Monday9:30 AM – 12:30 PM & 2:30 PM – 4:30 PM
Tuesday2:30 PM – 4:30 PM
Wednesday9:30 AM – 12:30 PM
ThursdayClosed
Friday9:30 AM – 12:00 PM
Saturday & SundayClosed
Who should I contact if I arrive outside office hours?

Upon arrival, please inform the security personnel at the main gate and present your Offer Letter for verification to gain entry into campus. You will be guided to wait at the Student Centre, and room key collection will only be processed on the next working day at the CSAA office.

Can I choose my block or room?

NO. Room assignments are decided by CSAA based on available capacity, gender arrangement, safety considerations, and operational needs. No personal preferences will be entertained.

What if my room is dirty or damaged upon arrival?

Please report the issue using the Google Form link that will be shared by CSAA in the New Student Arrival Telegram Group. CSAA will arrange inspection and rectification accordingly.

Can I request to change my room or roommate?

NO room changes are allowed based on personal preference. Room change requests are only considered if there is a valid and verified medical issue or any critical safety or security concern. The condition must be relevant and proven that changing the room is the only suitable solution to ensure the student’s well-being and safety. Approval is strictly subject to CSAA assessment and availability.

How do I connect to WiFi?

Students can only access the campus WiFi after receiving their Student ID card, as the ICT Department will activate the WiFi account based on the Student ID. If you face any connection issues, you may directly visit the ICT Support Counter for assistance.

When will I receive my meal allowance?

Meal allowance will only be activated after you have completed all required registration processes, including academic registration. Payment will follow the schedule set by the Scholarship/Finance Unit. Students will be informed once the allowance is ready.

Can I go back home or stay outside the campus during weekends or holidays?

Yes, you are allowed to go out or stay overnight outside the campus. However, you must apply through the online system for approval. Students may refer to their respective School / Centre Executive for assistance with the application process.
If the system is not yet available, you may obtain the hardcopy Overnight/Outing Permission Form from the CSAA Office.

Are there any restrictions on the number of days I can be away from campus?

Yes. Students are not allowed to take leave for more than 14 days in total. If your leave exceeds 14 days, your meal allowance will be deducted as per the university policy.

How can I know all the university rules and regulations?

A QR code to access the Student Handbook will be provided during check-in. All students are required to read and understand the rules and regulations stated in the handbook, as they must be followed throughout your stay at AIU.

Information and Communication Technology

How do I contact the ICT Centre?

You can reach the ICT Centre through email: ict.apps@aiu.edu.my

If you experience any technical issues while completing your online application, please contact the ICT Centre.

I cannot log in to the online application portal. What should I do?

Ensure that you are using the correct email address and password. If you still cannot access the system, please contact the ICT Centre for support.

What should I do if my uploaded documents exceed the file size limit?

Please reduce the file size or compress your documents before uploading. If you continue to face issues, contact the ICT Centre for guidance.

The system shows an error or does not load properly. How can I fix this?

Try clearing your browser cache, refreshing the page, or using a different browser. If the problem continues, please reach out to the ICT Centre.

Can I apply using my mobile phone or tablet?

Yes, you can access the application portal from most mobile devices. However, for the best experience, we recommend using a computer and a stable internet connection.

What file formats are accepted for document uploads?

The portal accepts PDF, JPG, JPEG, and PNG files. Please ensure your files are not corrupted and meet the size limit.

Why am I experiencing slow loading times on the portal?

Slow performance may be due to a weak internet connection or high traffic on the portal. Try using a stable connection and clearing your browser cache.

Can I save my application and complete it later?

Yes, the portal allows you to save your progress and continue later before final submission. Make sure to save each section after completing it to avoid losing any information.

I received an error message while uploading a document. What should I do?

Check that your file meets the format and size requirements. If the issue persists, contact the ICT Centre for technical support.

How can I confirm that my application has been submitted successfully?

Once submitted, a confirmation page will appear stating that your application has been successfully submitted.

International Students

Visa & Immigration

What is a Visa Approval Letter (VAL)?

An official document issued through EMGS allowing you to apply for a Student Visa. AIU applies on your behalf after admission confirmation.

Do I need a Single Entry Visa (SEV)?

Required for non-ASEAN students. ASEAN students are exempt.

What is SEV?

Physical visa from Malaysian embassy; processing 3–10 working days.

What is eVISA?

Electronic visa applied online; processing takes 1–3 working days.

What is MDAC & when to submit?

Malaysia Digital Arrival Card; submit within 3 days before travel at imigresen-online.imi.gov.my/mdac.

What is a Student Pass?

Official visa that allows international students to study in Malaysia; placed in passport.

What is an i-Kad?

Immigration ID card; must be carried at all times; renewed annually with Student Pass.

Arrival

What should I do after arriving in Malaysia?

Stay at KLIA arrival area; ISSU officer will assist; do not leave without guidance. Bring Offer Letter, VAL, SEV (if required), passport, Yellow Fever cert (if required).

Can I enter Malaysia by land?

Yes, via approved points like Bukit Kayu Hitam. Notify ISSU ≥5 working days before; same arrival procedures apply.

Do I need a Yellow Fever certificate?

Required if from WHO-listed endemic countries; failure may result in denied entry.

What happens during hostel check-in?

CSAA manages check-in; receiving key, bedding pack, report of damages. Attending Orientation is compulsory.

Medical & Insurance

Is medical screening required?

Yes, mandatory within 7 working days at EMGS-approved clinic; ISSU will assist.

What if I fail medical screening?

Student Pass may not be issued for serious diseases. In case of failed medical screening, you can appeal once at your own cost; if failed, must return home.

Do I need insurance? What does it cover?

Yes. Outpatient & inpatient care, surgery, personal accident, repatriation. Must be active annually.

Can I use my own insurance?

No. Only EMGS-appointed insurance accepted.

Visa Renewal & Validity

When to renew Student Pass?

Submit ≥90 days before expiry; takes 6–8 weeks. Late submission risks fines/rejection.

Documents for renewal?

Passport (≥18 months), transcripts, attendance report, active insurance, payment. ISSU submits via EMGS.

What if I overstay?

Overstaying is a serious offence, liable for a RM1,140–3,140 fine; possible blacklisting, detention, deportation.

Can I extend if I haven’t finished studies?

Yes. Need valid reason + academic support; late submission may be rejected.

Exit & Re-entry

Can I exit Malaysia temporarily?

Yes. Must notify ISSU. If Student Pass expires abroad, you willl need a new VAL.

What do I need to re-enter Malaysia?

Valid Student Pass + passport, MDAC, return ticket, proof of active status.

What if I change passport overseas?

Must transfer Student Pass within 7 working days of return; bring old + new passports.

Checkout Memo & Cancellation

What is a Checkout Memo (COM)?

Required to complete / withdraw / defer / transfer. Ensures visa cancellation, refunds, clearances.

What documents are needed?

Student ID, passport, flight booking, official forms, completion letter (if applicable).

What if I skip checkout process?

May lose deposit; risk blacklisting; affects future visa.

Academic Status & Transfers

Can I defer studies?

Yes, up to 6–12 months; visa shortened/cancelled; must reapply to return.

Can I change programme at AIU?

No. Programme offer is final; no change requests allowed.

Can I transfer to another institution?

Yes, after 1 semester; need release letter; must cancel visa through ISSU.

Dependent Pass

Who is eligible?

For postgraduates; spouse, children (<21), or parents; subject to EMGS approval.

What is the cost?

RM770–850 (excluding insurance).

How to apply?

Submit passport, photos, translated certificates, supporting documents to ISSU.

i-Kad & Employment

What is i-Kad?

Biometric ID card; must be carried at all times.

Can I work part-time?

Yes, only during semester breaks ≥7 days; only approved sectors. Apply through ISSU.

Do I need approval to work?

Yes. Must apply and obtain Immigration approval before starting.